Get support
Facing challenges with your infrastructure project's technological complexities? Stuck troubleshooting an installation? Have a technical question requiring specialized expertise? We're here to assist.
Indoor wireless networks
Europe, Middle East, Asia Pacific and Africa
Technical support:
(+800) 73-732-837 (Toll-Free)
(+49) 909-969-333
Customer service: (+34) 916-630-426
Outdoor wireless networks
North America
Technical support: 1-888-297-6433 Option #3
Technical support email: awpnarsupport@andrew.com
Customer service: 800-554-2204
Europe, Middle East, and Africa
Technical support:
(Toll-Free)
awpnarsupport@andrew.com
Customer Service
Europe
(+34) 91-745-2055
(+34) 91-745-2040
Enquiry@andrew.com
Middle East & Africa
(+971) 4-390-0980
(+34) 91-663-0426
Email:
Middle East, Pakistan & Egypt: Orders-Dubai@andrew.com
Africa: Orders-Africa@andrew.com
DAS professional services
Wireless network services by ANDREW
Empowering connectivity through design, deployment, integration, and support.
ANDREW specializes in delivering tailored wireless solutions for businesses, venues, and public spaces. From 5G upgrades to Wi-Fi and DAS, our expertise spans public and private multi-access networks, including small cells and macro cells.
Our Services Cover:
Enterprise & Public Venues
- Stadiums, airports, campuses, MDUs, and high-density public spaces.
Outdoor Wireless
- Public Wi-Fi, 5G buildouts, macro sites, and outdoor small cell networks.
With extensive experience in designing and implementing wireless networks for enterprises, governments, and service providers, ANDREW delivers dependable service and optimized operational efficiency.
Let us help you build the networks of tomorrow with solutions including Wi-Fi, CBRS, DAS, 4G, 5G, and emerging technologies.
Capabilities
Plan
- Product positioning & education
- Rough order of magnitude (ROM)
- BOM assistance & verification
- Training & certification
Design
- Site survey & benchmark testing
- Radio frequency design
- Continuous wave testing
- Commissioning, optimization & acceptance testing
- Capacity analysis and modeling
- IP Network architecture design and deployment steps
- High-level, low-level designs and construction drawings
- Methods of procedure development
- Site architectural and electrical design
- Portal development
Implement
- Resource, construction management
- Cross-functional coordination
- Installation
- Closeout documentation
- Site passive build (steel, rigging, cabinets, poles)
- Power connection management
- Fiber and transmission build
- Migration of complex systems
- Site acquisition
Operate
- Cloud hosting & orchestration
- KPI reporting
- 24 x 7 NOC monitoring
- Proactive maintenance
- Remote & on-site support
- Network audit
- Software update
- Special event monitoring
- Spares management
- RF tuning
Training
At ANDREW®, we leverage our extensive expertise to deliver innovative communication solutions that meet today's needs and anticipate tomorrow's challenges. By partnering with us, you gain access to unparalleled knowledge and experience, empowering you to shape the future of your network confidently.
CommScope University remains our training hub for professional certification, technical education, and product training. Until we launch our own dedicated ANDREW training platform, you can continue accessing training on CommScope University for our mobility and outdoor wireless solutions.
Login to the training portal Indoor Cellular Networks (ICN) Training
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Resources
Elevate in-building professional services
ANDREW In-Building Wireless Licensed Wireless Professional Services is your one partner with the project management experience, in-building wireless expertise and global resources to get it done on time and within budget—and be there afterwards to help you manage it.
Taking your metro cell network from design to optimization
ANDREW Professional Services has successfully delivered turn-key outdoor Metro Cell projects including design, deployment, test, integration and optimization for many years. Learn how we do it.
Macro cell services for 4G/5G coverage deployment and expansion
ANDREW has successfully delivered turn-key macro cell projects including design, site acquisition, construction, installation, commissioning, integration, test and optimization for years. Learn how we can help.
Other support types
Safety data sheets (SDS) search
An application to view and download safety data sheets for materials.
Global trade data
An application for products with respect to ECCN, Commodity Codes and CCATS numbers.
Product compliance
An application to view compliance status of products with respect to RoHS, REACH and download part specific statements of compliance.